The Future of Beauty Powered by Tech
From traditional salons to smart beauty ecosystems – experience the transformation of Naturals into a future-ready beauty-tech brand.
Where Naturals Stands Today
Understanding our current position as we embark on this transformative journey.
Offline-Only Operations
Currently limited to physical salon presence with standard walk-in or telephonic appointments and basic booking system.
Franchise-Driven Growth
Expansion focussed on new franchise partners and locations, with restricted digital scaling potential.
Bypassed Product Distribution
Product sales routed to in-store purchases via an external distributor with limited control on integrated purchase, inventory and sales tracking.
Fragmented Customer Experience
Standard service model without personalization, digital engagement, with limited loyalty (discounted-price) incentives.
Limited Customer Service Data
Customer information available in CRM (limited to basic information) without track on customer usage tracking, or customer journey mapping.
The Vision – Naturals 3.0
A transformative approach that reimagines beauty through the lens of technology, redefining the future of the industry.
D2C Beauty Product Expansion
Transforming in-salon products into direct-to-consumer brands available through multiple digital channels.
Quick Commerce Integration
Partnering with Blinkit, Instamart, and Zepto to deliver beauty products in minutes, not days.
Partnered Services
Strategic alliances with Urban Company and specialized at-home beauty service providers.
Gamification
Rewarding customer loyalty through points, rewards, exclusive content, and members-only clubs.
AI for Personalization
Intelligent skin and hair analysis providing tailored product and service recommendations.
CRM + Predictive Retention
Advanced customer relationship management with AI-powered retention strategies.
Omnichannel Experience
Seamless scheduling, virtual consultations, and unified customer experience across all touchpoints.
Process Evolution
Reimagining the beauty service journey from traditional to tech-enabled experience.
Digital Nerve Center
A central system orchestrating the entire customer journey, from pre-visit to follow-up engagement.
📱Digital Booking
Transition from walk-ins to an AI-powered appointment system with personalized time slot recommendations and service packages.
🔍Virtual Consultation
Pre-visit AR-powered hair and skin analysis through the mobile app for personalized recommendations before arriving.
👤Smart Check-in
Contactless check-in via app QR code, triggering staff notifications and client profile access for the stylist.
💇Enhanced Service
Stylist access to client history, preferences, and AI-recommended styles for more personalized service delivery.
📊Digital Payment
Cashless payments with automated loyalty points, instant feedback, and personalized product recommendations.
🔄Follow-up Engagement
Post-visit care instructions, personalized product delivery options, and AI-suggested maintenance appointments.
D2C & Beauty Commerce
Transforming in-salon products into consumer brands available through multiple digital channels.
Naturals Argan Oil Shampoo
Infused with pure Moroccan argan oil for intense hydration and shine.
Naturals Skin Brightening Serum
Advanced formula with Vitamin C and niacinamide for radiant, even-toned skin.
Naturals Pro Styling Cream
Medium-hold styling cream for natural-looking, touchable styles that last all day.
Naturals Keratin Hair Mask
Intensive repair treatment that transforms damaged hair in just 10 minutes.
Buy Now, Deliver in 10 Minutes
Get your favorite Naturals products delivered at lightning speed through our quick commerce partners.
Beyond Salons – Platform Thinking
Reimagining Naturals as a comprehensive beauty ecosystem that extends far beyond physical locations.
Salons
- AI-powered appointment scheduling
- Personalized service recommendations
- Stylist matching based on customer history
- Digital portfolio of completed styles
- Real-time slot availability across locations
Partners
Products
- Personalized skincare regimens
- Subscription boxes curated to your needs
- AI skin analysis for custom recommendations
- Quick commerce delivery integration
- Virtual try-on for cosmetics
Partners
Digital Services
- Virtual beauty consultations
- At-home services booking
- AI-based style and skincare advisory
- Beauty masterclasses and workshops
- Personal beauty assistant chatbot
Partners
Gamify the Experience
Transform every interaction into rewarding moments that keep customers engaged and coming back.
Priya Sharma
Silver Member650
Naturals CoinsProgress to Gold
650 / 1000Your Badges
Beauty Novice
First salon visitTrend Setter
Try 5 new stylesLoyalty Legend
Visit 10 timesProduct Pro
Purchase 5 productsBronze
0-499 ptsSilver
500-999 ptsGold
1000-1999 ptsPlatinum
2000+ ptsUnlock Rewards
Free Hair Styling
One complimentary styling session
Spa Treatment
30-minute relaxation therapy
Product Bundle
Curated set of 3 Naturals products
VIP Treatment
Priority booking & personal stylist
The Road Ahead
A strategic three-year vision that transforms Naturals into a beauty-tech leader.
Infrastructure & App Rollout
Deploy core digital infrastructure, launch customer mobile app, and establish the digital nerve center for operations management.
Scale D2C + Quick Commerce
Expand product range, integrate with multiple quick commerce platforms, and launch subscription services for beauty products.
Full Digital Ecosystem
Complete platform integration with external partners, launch franchise intelligence system, and open APIs for third-party developers.